You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Your Order Includes
- Free Shipping
- Quality Packaging
- One Free Resizing
- Free 30-Day Returns
- 100% Money Back Guarantee
- Free Certificate of Authenticity
Shipping & Returns
Our goal is to make your shopping experience at Katarina.com pleasant and convenient. Our platform is integrated with our state of the art jewelry production center which allows us to rapidly produce and ship your order in a timely manner. In addition to Free Shipping, backed by our confidence in the quality of our jewelry, we are also offering Free Return Service to all our customers in the United States. Our frictionless return process is designed to give you the added confidence while you make your jewelry purchase from the comfort of your home. For any queries regarding your order - including shipping / tracking or returns, you can reach us at 1-888-528-2746 or connect us via Live Chat or email our customer service team at firstname.lastname@example.org
Free Shipping and Free Return Shipping within the USA.
Free 30-Days Returns
We offer Free Return Service within United States to all customers during the 30 days period -from the date of delivery of your order.
Custom Made Just For You
Katarina Jewelry is blessed to have an in-house team of talented designers. We can meet all your Custom Jewelry needs- from concept to design through final creation!
Direct From the Source
We work with our own team of designers and jewelry artisans. We source all raw materials - including Gold, Diamond, Gemstones etc. only from the reputed suppliers -meeting all international guidelines in ethical sourcing,
The Internet’s Family Jeweler
Kataraina Jewelry belongs to a family of jewelers with more than five decades of experience in creating and distributing high quality diamond and gemstone jewelry through out United States, Canada, Europe and Asia Pacific. Since 2003, Katarina Jewelry has been directly serving our customers through the internet.