Privacy and Security
We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.
We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so.
We are happy to provide further details of our privacy policies. For more information, call us at (888) KATARINA.
Katarina Order Cancellation Policy:
With respect to items sold by Katarina, we can't confirm the price of an item until you order; however, we do not charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
We are required to collect sales tax to all New York State shipments. Sales Tax is calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts.
International Tax & Duties:
International customers are liable for any Customs Tax or Duties. The customer must pay additional charges for customs clearance if any. Katarina.com has no control over these charges and cannot predict what they might be.