Your PHOSPHOR brand watch is warranted for a period of 2 years from the date of purchase under the terms and conditions of this warranty. This warranty covers materials and manufacturing defects.
During the warranty period the E INK display and digital movement, and watch movement and hands are the only components covered under this warranty. These will be repaired or the watch will be replaced (at the sole discretion of PHOSPHOR Service Center) free of repair charges, if it proves to be defective in material or workmanship under normal use. A $5.00 USD return shipping and handling fee applies to all warranty (excluding California) and non-warranty service in USA and $25.00 USD return shipping and handling fee applies to warranty and non-warranty service outside the USA.
The warranty does not cover:
- battery, crystal, strap or bracelet
- damage resulting from improper handling, lack of care, accidents or normal wear and tear
- water damage unless marked water-resistant
This warranty is void if the watch has been damaged by accident, negligence, unauthorized service or other factors not due to defects in materials or workmanship.
If the problem is not covered by warranty (such as a broken lens) or if your warranty has expired, the service and repair charges are as follows:
- $15.00 USD Battery replacement; this includes the return shipping and handling fee
- $35.00 USD Total charges for repair of all components not covered under warranty; this includes the return shipping and handling fee
Outside USA (return shipping address)
- $30.00 USD Battery replacement; this includes the return shipping and handling fee
- $55.00 USD Total charges for repair of all components not covered under warranty; this includes the return shipping and handling fee
Please make check or money order out to ART TECHNOLOGY and include along with your returned watch and contact info (return shipping address, phone number and email address), or indicate you would like to pay by PAYPAL or credit card and include your email address so we can send you a PAYPAL invoice once your returned watch is received.
Watches requiring service should be mailed postage paid to:
Attn: Warranty Service
Art Technology Limited
2892 N. Bellflower Blvd., Suite #485
Long Beach, CA 90815