Shipping Information
Domestic Shipping (United States)
FREE Standard Shipping on all US orders.
Standard: 5-7 business days — FREE
Expedited: 2-3 business days — $15
Express: 1-2 business days — $25
Processing Time: Most in-stock items ship within 1-2 business days. Custom or made-to-order pieces require additional production time (typically 2-3 weeks).
Signature Required: For your protection, orders over $500 require a signature upon delivery.
International Shipping
We proudly ship worldwide. International rates and delivery times vary by destination.
Canada: 7-14 business days — Starting at $20
Europe: 10-21 business days — Starting at $35
Asia/Pacific: 14-28 business days — Starting at $40
Other regions: 14-28 business days — Starting at $45
Important Notes:
- Delivery times are estimates and may vary
- International orders may be subject to customs duties, taxes, and fees
- These charges are the responsibility of the recipient and are not included in shipping costs
- We are not responsible for delays due to customs processing
Tracking Your Order
Once your order ships, you'll receive an email with:
- Tracking number
- Carrier information
- Estimated delivery date
You can also track your order by logging into your account or contacting customer service.
Shipping Carriers
We partner with trusted carriers including:
- USPS (United States Postal Service)
- UPS
- FedEx
All shipments are fully insured for their declared value.
PO Boxes & APO/FPO Addresses
We can ship to PO Boxes and military APO/FPO addresses via USPS. Expedited shipping options may not be available for these addresses.
Questions?
Have questions about shipping? We're here to help.
📞 (646) 277-4409
✉️ sales@katarina.com
💬 Live Chat